Common Questions
Q: Where is my order?
A: To check the status of your order, please login to your account and click on the relevant order.
Q: Is the bobblehead I want currently in stock?
A: Yes! Every bobblehead that we have listed on in our store is currently in stock and ready to be shipped. So, if you see a bobblehead in our store, rest assured we'll have it ready to ship to you!
Q: Where do you get these bobbleheads from?
A: We obtain our SGA bobbleheads from a variety of sources, including Stadium Giveaway events, bobblehead suppliers, and other collectors.
Q: How long will it take for my order to arrive?
A: We ship orders on a daily basis via USPS Priority Mail. Typically, it takes one to two days to process, package, and drop off your order at the post office. After that, it should take two to three days to reach you via USPS Priority Mail.
Q: How much does shipping cost?
A: We base our shipping charges off of the rates the United States Postal Service charges us. The shipping charges on all orders are calculated at checkout on the basis of the total order weight.
Q: How do I return my order?
A: To return your order, please contact us within five days of your receipt of the order.
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Placing an Order
Q: What payment options are available?
A: We accept all payments through PayPal. Paypal is a 100% secure payment gateway that accepts all major credit cards, including Visa, MasterCard, Discover, and American Express.
Q: Do you charge sales tax?
A: Sometimes. Sales tax is only charged to customers located in California, which is we are located.
Q: Is the shipping insured?
A: Yes, we insure all orders. If your order arrived damaged from the U.S. Post Office, please contact us.
Q: How do I track my order?
A: To track the status of your order, please login to your account and click on the relevant order.
Q: When is the deadline for Christmas orders?
A: If you place your order by Monday, December 20th, 2010, we guarantee you will receive your order by Saturday, December 25th.
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About Your Order
Q: How do I check the status of my order?
A: To check the status of your order, please login to your account and click on the relevant order.
Q: How do I cancel or change my order?
A: To cancel or change your order, please contact us within 24 hours of placing your order.
Q: How do I exchange my order?
A: To exchange your order, please contact us within five days of your receipt of your order.
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About the Bobbleheads
Q: What is "heavy resin/ceramic?"
A: Heavy resin/ceramic describes the materials that most of the bobbleheads we sell are made out of. Typically, bobbleheads made of resin/ceramic are of higher quality.
Q: What is the diffence between a full size and a mini bobblehead?
A: For the most part, full size bobbleheads measure anywhere from 5 to 8 inches, while mini bobbleheads measure anywhere from 2 to 5 inches.
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